ph3655 Privacy Policy

1Who This Policy Applies To

This Privacy Policy applies to all individuals who register an account, visit the ph3655 website, or interact with the platform in any way. ph3655 is an online gaming platform operating for players in the Philippines. All references to "you" or "player" in this document mean any person accessing ph3655 from within the Philippines.

ph3655 is the data controller responsible for the personal information you provide. If you have questions about how your data is handled, you can reach us at [email protected].

2What Information We Collect

ph3655 collects personal information in a few different ways — directly from you when you register and use the platform, and automatically through standard technical systems as you browse.

Information you provide directly:

• Full name, date of birth, and contact details (email address, Philippine mobile number).
• Account credentials — your username and password (stored in encrypted form).
• Identity documents submitted for KYC verification, such as a government-issued Philippine ID (PhilSys, UMID, passport, driver's licence, or SSS ID) and a selfie.
• Financial information related to your transactions — the name and account number of your bank account or e-wallet (GCash, Maya, or Philippine online banking) used for deposits and withdrawals. ph3655 does not store full payment card numbers.
• Any information you submit when contacting support.

Information collected automatically:

• IP address and approximate geographic location.
• Device type, operating system, and browser information.
• Pages visited, time spent on each page, and interaction patterns within the platform.
• Session data, cookies, and technical identifiers used to keep your session active and secure.

3How We Use Your Information

ph3655 uses your personal data only for the purposes described below. We do not sell your data to third-party advertisers or marketing firms.

4Cookies and Tracking Technologies

ph3655 uses cookies and similar tracking technologies to keep the platform working properly and to understand how players use it. Cookies are small text files stored on your device when you visit the site.

We use the following types of cookies:

• Essential cookies – required for the platform to function. These handle your login session, security tokens, and OTP verification flows. You cannot opt out of these without stopping use of the platform.
• Functional cookies – remember your preferences, such as language settings and game history within your session.
• Analytics cookies – help us understand which pages and games are most popular, how long players stay, and where technical issues occur. This data is aggregated and not linked to individual identities wherever possible.

You can control non-essential cookies through your browser settings. Note that disabling cookies may affect how parts of the platform work, including session continuity and personalised features.

5When We Share Your Information

ph3655 does not sell, rent, or trade your personal data. We may share information only in the following limited circumstances:

• Payment processors – to complete PHP transactions through Philippine bank transfer, GCash, Maya, or other supported local payment channels. These processors receive only the data needed to complete the transaction.
• Identity verification services – third-party KYC providers may process your government ID and selfie to confirm your identity. These providers are bound by confidentiality obligations.
• Platform and security technology partners – service providers who help run the platform's infrastructure, fraud detection systems, and customer support tools. They act only under our instructions and do not use your data for their own purposes.
• Legal and regulatory obligations – if required by applicable Philippine law, court order, or other lawful authority, ph3655 may disclose information as legally required. We will notify you where permitted by law.

Any third party that receives your data is required to handle it with appropriate security measures and in line with applicable data protection standards.

6How Long We Keep Your Data

ph3655 retains personal data for as long as your account is active and for a reasonable period after account closure to meet legal, compliance, and dispute-resolution obligations. Specific retention periods depend on the type of data:

• Account registration data and KYC documents are typically retained for at least five years after account closure, in line with standard recordkeeping practice.
• Transaction records are kept for a minimum of five years to support financial accountability.
• Support correspondence is kept for up to three years after the matter is resolved.
• Technical and analytics data is generally retained in anonymised or aggregated form.

When data is no longer needed, ph3655 takes reasonable steps to delete or anonymise it securely.

7How We Protect Your Data

ph3655 implements technical and organisational security measures appropriate for an online gaming platform. These include:

• SSL encryption for all data transmitted between your device and the ph3655 platform.
• Password hashing – your account password is never stored in plain text.
• OTP verification – sensitive account actions require a one-time password sent to your registered Philippine mobile number.
• Access controls that limit internal access to personal data to authorised personnel only.
• Regular security reviews of platform infrastructure and third-party integrations.

While ph3655 takes these precautions seriously, no online platform can guarantee absolute security. You are also responsible for keeping your login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

8Your Rights Over Your Data

As a player on ph3655, you have rights regarding your personal information. You can exercise these rights by contacting support at [email protected].

We aim to respond to all data rights requests within a reasonable timeframe. Some requests may require identity verification before we can act on them.

9Minors and Age Restriction

ph3655 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21. If we become aware that an account has been opened by a minor, we will suspend that account, delete associated data where legally permissible, and withhold any balance pending investigation.

If you believe a minor has registered on ph3655, please contact us immediately at [email protected].

10Privacy and Responsible Gaming

Data related to your gaming activity — including session duration, betting frequency, and deposit patterns — may be used by ph3655 to support responsible gaming monitoring. This is done to identify behaviour patterns that may indicate problem gaming and to ensure that self-exclusion or account restrictions are applied correctly.

This use of data is in your interest and is handled with the same level of confidentiality as all other personal information. For more on how ph3655 approaches responsible gaming, visit our Responsible Gaming page.

11Changes to This Privacy Policy

ph3655 may update this Privacy Policy periodically to reflect changes in how we handle data or to comply with updated obligations. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy regularly.

Continued use of the ph3655 platform after a policy update constitutes your acceptance of the revised terms. If you do not agree to an updated policy, you should stop using the platform and contact support to close your account.

12Contact Us About Privacy

If you have questions, concerns, or requests relating to your personal data and this Privacy Policy, you can reach the ph3655 support team any time:

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week

You can also browse the FAQ page for quick answers to common questions about your account and the platform. For terms governing your use of ph3655, see our Terms & Conditions.